Before becoming a coach, Lynn worked at Elizabethtown Water Company in central New Jersey. She managed a staff of more than 20 and was a team leader for several key initiatives, including achieving ISO 9000 certification for the customer relationship management department. During this time, Lynn fine-tuned her ability to reach consensus among a diverse group of stakeholders, apply win/win negotiation strategies, and develop the potential of her team.
Lynn has experience in call center management, corporate communication and sales. She participated in a key organizational change management initiative which totally changed the landscape of the work flow process and the physical work environment.
Returning to college in her mid-thirties, Lynn earned a BA in communications from Rutgers University. She attended college part-time at night while working full time and raising a family and understands the challenges of balancing multiple roles.
While at Rutgers, Lynn was a board member of the student governing association and worked on a team that developed an undergraduate course on leadership. Her practical experience helped inform the process of designing a course that incorporated both a theoretical understanding and a practical application of leadership skills.
Lynn is a member of the International Coach Federation, the New Jersey Professional Coaches Association and the National Association of Women Business Owners.